Voxbound / Help / Activating Voxbound

Activating Voxbound

The first time you open Voxbound, it asks for your licence key. Activating needs an internet connection. After that, Voxbound works offline.

Finding your licence key

Your key is in the receipt email Gumroad sent when you bought Voxbound. It looks like XXXXXXXX-XXXXXXXX-XXXXXXXX-XXXXXXXX. If you can't find the email, click Find my key on the activation screen, which opens Gumroad's licence key lookup.

Activating

Open Voxbound. The Activate Voxbound screen appears, and the app stays locked until a key is activated.
Paste your key into Licence key. Spaces and letter case don't matter.
Click Activate. The status bar then shows Activated and the email address the key was bought with.

Settings shows the end of the key and the email it's licensed to, for example Licence …ABCD · licensed to you@example.com.

How many activations you have

Each key has 5 activations. Activating on a PC uses one. Reinstalling Windows, or activating under another Windows account on the same PC, uses another, because the activation is saved for one Windows account on one PC. Uninstalling and reinstalling Voxbound itself doesn't use one: your activation, settings and queue are kept in %LOCALAPPDATA%\Voxbound.

If all 5 are used, Voxbound says so and asks you to email support@voxbound.app to move the licence to the new PC.

Offline, and the weekly check

Once activated, Voxbound doesn't need the internet to merge. When you open it and at least 7 days have passed since the last check, it asks Gumroad again whether the key is still valid. If you're offline, or Gumroad can't be reached, Voxbound carries on working and tries again next time.

If the purchase has been refunded, charged back or disputed, or Gumroad no longer accepts the key, the check locks Voxbound again and shows the activation screen.

What the messages mean

Messages on the activation screen
Message	What to do
Enter the licence key from your Gumroad receipt.	The box was empty. Paste the key and click Activate.
Couldn't reach Gumroad to check the key. Check your internet connection and try again.	Voxbound couldn't connect to Gumroad. Check that you're online and that a firewall isn't blocking Voxbound, then try again.
That key isn't valid for Voxbound. Check it against your Gumroad receipt.	The key has a typo, or it's for another product. Copy it again from the receipt.
This purchase was refunded or disputed, so the key no longer works.	The key can't be used again. If you think this is a mistake, email support.
This key is already active on 5 PCs. Email support@voxbound.app to move it to this one.	All 5 activations are used. Email support, and say which PC you no longer use.
Couldn't finish activating. Please try again.	The key checked out, but the second call to Gumroad, which records the activation, didn't go through. Try again. If it keeps happening, email support with the log (see where the log is).
This licence is no longer valid. It may have been refunded. Enter another key to continue.	The weekly check found the purchase refunded or disputed, or Gumroad no longer accepts the key. Enter a valid key.